How-to articles


TitleCreatorModified
SAM Account (also known as the Academic Account or Moodle account) - StudentsFormer userJul 03, 2024
Logging in to MoodleKallum McintoshJul 03, 2024
Adobe Creative Cloud Suite - Installation - RRU ComputerDouglas 2brownJul 02, 2024
SAM (Academic) Account Passphrase - StudentsShelley FinertyJun 24, 2024
Webmail Access for StudentsFormer userJun 24, 2024
Logging In to MyAdminKallum McintoshJun 21, 2024
Software RequestsFormer userMay 17, 2024
Add an Additional Profile to Your OutlookFormer userApr 23, 2024
Windows 10 - Taskbar IconsAddison MorrisApr 12, 2024
Presenting Survey ResultsDouglas 2brownApr 04, 2024
HEIC Image ViewerAddison MorrisApr 02, 2024
Embedded Video Blocked or Not DisplayingAddison MorrisMar 26, 2024
Workstation SetupAddison MorrisFeb 01, 2024
Prepare to GraduateFormer userJan 22, 2024
MALAT WebSpace - Optional Plugins - Contact FormsCathy PretoriusJan 16, 2024
MALAT WebSpace - Optional Plugins - Advanced iFrameCathy PretoriusJan 16, 2024
MyAdminDouglas 2brownJan 05, 2024
Map a Missing Network Drive (Windows 10)Douglas 2brownDec 06, 2023
Accessing Microsoft TeamsDouglas 2brownDec 05, 2023
Moodle - Official Moodle mobile and desktop appsFormer userDec 01, 2023
SharePoint - Site PermissionsAddison MorrisNov 23, 2023
Space Change Request (Equipment Moves)Addison MorrisNov 20, 2023
My Printer Account - PCS StudentDouglas 2brownOct 04, 2023
My Printer Account - Credit StudentFormer userOct 04, 2023
Chrome Notifications - Virus WarningAddison MorrisSept 21, 2023
Computer LabsFormer userAug 30, 2023
Moodle: Printing Learner Profiles to PDFJason 1keddieAug 24, 2023
How Can I Change Where My Email-For-Life is Being Forwarded To?Former userAug 14, 2023
Windows UpdateAddison MorrisAug 11, 2023
Book a Room / WorkspaceAddison MorrisAug 04, 2023
Moodle - Forum: Information on unread postsFormer userJul 24, 2023
Moodle - Forum: Unable to see forum postFormer userJul 24, 2023
Save Email You Want to Keep Before Your Academic Account ExpiresFormer userJun 27, 2023
WingetAddison MorrisMay 26, 2023
Outlook - Rules and Automatic RepliesAddison MorrisMay 15, 2023
Microsoft Outlook 365/2016Douglas 2brownApr 21, 2023
How to Change your Name at RRU - StudentFormer userApr 18, 2023
Outlook - Hide Manager Team CalendarsDon DevenneyApr 13, 2023
Access to classrooms booked for any departmentFormer userApr 13, 2023
Manage your PasswordsFormer userApr 13, 2023
Computer TermsFormer userApr 13, 2023
Outlook 365 - Cached Exchange ModeAddison MorrisApr 04, 2023
Adobe Creative Cloud Suite - Installation - Personal ComputerDouglas 2brownMar 31, 2023
MALAT WebSpace - Things you can do on your MALAT WebSpaceCathy PretoriusMar 16, 2023
OneNote - Email ArchivingAddison MorrisMar 14, 2023
Cloud-based Learning Tools NotificationFormer userMar 03, 2023
Moodle My Media - Kaltura Capture Keyboard ShortcutsCathy PretoriusMar 02, 2023
Microsoft Office - OneNoteAddison MorrisMar 02, 2023
Eduroam OverviewFormer userFeb 28, 2023
OneDrive: How to UseFormer userFeb 27, 2023
OneDrive: How to Share FilesJason 1keddieFeb 27, 2023
Adobe Creative Cloud - Adobe FontsAddison MorrisFeb 06, 2023
Outlook - Sharing a CalendarAddison MorrisJan 27, 2023
Print on CampusFormer userJan 25, 2023
Help with TeamsDouglas 2brownDec 30, 2022
Activate your Academic (Moodle) Account - StudentsFormer userDec 14, 2022
Sharepoint - Manage AccessAddison MorrisNov 10, 2022
Linkedin Learning Access and Support (formerly Lynda.com)Shelley FinertyNov 03, 2022
How to change your own Email Address in DrupalAlex ArantesOct 20, 2022
OneDrive: Create a File RequestAddison MorrisOct 19, 2022
Edit a topic pageCecilia DavidOct 06, 2022
Add/edit an events pageCecilia DavidOct 03, 2022
How to Export Sharepoint list to ExcelAlex ArantesSept 08, 2022
Outlook 365 - Create A Shared CalendarAddison MorrisAug 17, 2022
I need access to my shared mailbox remotelyDouglas 2brownJul 26, 2022
Add/edit a webformCecilia DavidJun 06, 2022
Add/edit a social media channel pageCecilia DavidJun 06, 2022
Add/edit a Course offering pageCecilia DavidJun 06, 2022
Add/edit a course pageCecilia DavidJun 05, 2022
Add/edit a contact landing pageCecilia DavidJun 02, 2022
HRsmart PDP Access and SupportCecilia DavidMay 24, 2022
Add/edit a program intake pageCecilia DavidMay 16, 2022
Add/edit a contact blockCecilia DavidMay 12, 2022
Microsoft Software Center ConsoleDouglas 2brownMay 03, 2022
Add/edit an alert pageCecilia DavidApr 25, 2022
Add new contentCecilia DavidApr 06, 2022
Edit a landing pageCecilia DavidApr 06, 2022
Add an Additional Profile to Your Outlook 365Douglas 2brownMar 31, 2022
Bulk Mail Export with AdobeAddison MorrisFeb 10, 2022
Whats My IP AddressAddison MorrisDec 16, 2021
How Do I Access CS Registration Manager Remotely?Former userDec 14, 2021
Create an Auto-Signature in Outlook (Office 365)Douglas 2brownDec 08, 2021
Add/edit a faculty bioCecilia DavidNov 22, 2021
Configure Internet Explorer to Trust *.royalroads.caFormer userNov 22, 2021
Add/edit a profile pageCecilia DavidNov 16, 2021
Log in to the CMSCecilia DavidNov 01, 2021
Set Rules in WebmailFormer userOct 28, 2021
Internet Connection at HomeAddison MorrisOct 08, 2021
Mailbox or Personal Folder SizeFormer userOct 06, 2021
Add/edit a story (Advancement)Cecilia DavidAug 25, 2021
Managing your Workgroup in SurveyMonkeyDouglas 2brownAug 06, 2021
SurveyMonkeyDouglas 2brownAug 06, 2021
Microsoft Office 365Douglas 2brownAug 06, 2021
Voicemail in ResidenceFormer userAug 06, 2021
Can I Apply for Two Programs at the Same Time?Former userAug 06, 2021
Microsoft Office 2010Douglas 2brownAug 06, 2021
Where is the Application to Attend Convocation Form located?Former userAug 06, 2021
How do I update the personal information listed in SharePoint?Douglas 2brownAug 06, 2021
Remove/Edit Thesis/Document in SharePointFormer userAug 06, 2021
SurveyMonkey HelpDouglas 2brownAug 06, 2021
Transferring Surveys from One Account to Another - Staff and FacultyDouglas 2brownJul 29, 2021
Sharing and Transferring SurveysDouglas 2brownJul 29, 2021
SharePoint for iPhoneDouglas 2brownJul 28, 2021
SharePoint for AndroidAddison MorrisJul 28, 2021
EMS Reports Not Displaying Date CorrectlyDouglas 2brownJul 16, 2021
Creating a Secure Folder for Faculty Promotion ApplicationsDouglas 2brownJul 16, 2021
How do I get rid of a dead floating context window?Douglas 2brownJul 16, 2021
Office 365 for Thesis Supervisors and Thesis Committee MembersDouglas 2brownJul 16, 2021
Outlook Personal Folders have limits, tooFormer userJul 16, 2021
How to Turn Off the Windows Security Sign In Prompt in Microsoft OutlookDouglas 2brownJul 15, 2021
Add/edit a tuition item pageCecilia DavidJul 08, 2021
About Your MyAdmin accountFormer userJun 17, 2021
Create a MyAdmin Account - Former Student/Alumni/On Leave StudentFormer userJun 14, 2021
Create a MyAdmin Account - Current StudentFormer userJun 14, 2021
Create a MyAdmin Account - ApplicantFormer userJun 14, 2021
Add/edit a listing pageCecilia DavidJun 01, 2021
Add/edit an award recipient pageCecilia DavidMay 30, 2021
Add/edit a financial aid and awards item pageCecilia DavidMay 29, 2021
Add/edit a testimonial pageCecilia DavidMay 29, 2021
Add/Edit a transfer agreement detail pageCecilia DavidMay 29, 2021
Add/edit an advancement donation item pageCecilia DavidMay 29, 2021
Acrylic WiFi HomeAddison MorrisMay 26, 2021
MyAdmin Application Screen ShotsFormer userMay 10, 2021
Could Not Create The Work File - Sentinel - Outlook 2010Addison MorrisMay 05, 2021
Add/edit a footerCecilia DavidApr 30, 2021
Add/edit a homepageCecilia DavidApr 30, 2021
Add/edit an Advancement PageCecilia DavidApr 30, 2021
Add/edit a news article pageCecilia DavidApr 30, 2021
Add/edit a program area landing pageCecilia DavidApr 30, 2021
Add/edit a program pageCecilia DavidApr 30, 2021
Internet Connection on CampusFormer userApr 29, 2021
Hoteling Stations - Millward 6thAddison MorrisApr 26, 2021
Microsoft Teams - Remote SupportAddison MorrisApr 01, 2021
Outlook 365 - Work OfflineAddison MorrisMar 22, 2021
Mobile Phone - USB TetheringAddison MorrisFeb 03, 2021
Royal Roads ConnectShelley FinertyJan 25, 2021
Book a ServiceAddison MorrisJan 20, 2021
SurveyMonkey for Staff and FacultyAdam BroadDec 21, 2020
FlipbookDouglas 2brownNov 18, 2020
Reset your Academic (Computer) Account PassphraseDouglas 2brownOct 19, 2020
Reset your Academic (Computer) Account PasswordShelley FinertyOct 19, 2020
Portable Handheld DevicesFormer userSept 30, 2020
Why Are We Creating a Software Safe List?Douglas 2brownSept 28, 2020
I have been accepted - What happens next?Douglas 2brownJun 12, 2020
I have applied - What happens next?Douglas 2brownJun 12, 2020
How can I change my SIN in MyAdmin?Douglas 2brownMay 19, 2020
Creating a SurveyMonkey Account - Staff and FacultyDouglas 2brownMay 15, 2020
CRM Installation (manually)Douglas 2brownApr 14, 2020
Configure EMS to flash red/green when there are updatesDouglas 2brownMar 26, 2020
Recommended Anti-Malware SoftwareFormer userMar 23, 2020
Allowing Excel Macros in the LIC labMark IsaakMar 16, 2020
Can I access CRM on Sentinel?Former userJan 20, 2020
Obtain an Enterprise SurveyMonkey AccountDouglas 2brownJan 08, 2020
Acrobat Pro 11: Acrobat has encountered an unknown errorChristi DykstraDec 13, 2019
Adobe CC Crash While Loading (Mac)Adam GravelOct 18, 2019
Copying for StudentsDouglas 2brownOct 04, 2019
MALAT WebSpace - Optional Plugins - Super SocializerCathy PretoriusSept 24, 2019
MALAT WebSpace - Optional Plugins - ZotpressCathy PretoriusSept 24, 2019
Start up programs Windows 10Tom GauntSept 13, 2019
Create a Shortcut on your DesktopCecilia DavidAug 23, 2019
PowershellDouglas 2brownMay 10, 2019
MyAdmin Site Does Not Work on Android DeviceDouglas 2brownApr 02, 2019
Set the Global Address List as the Default Address list in Outlook 2016/365Douglas 2brownJan 28, 2019
How can I change the manager listed in my Outlook ContactDouglas 2brownJan 22, 2019
Microsoft Outlook 2010Douglas 2brownDec 20, 2018
Outlook 365/2016 - Known IssuesDouglas 2brownDec 20, 2018
HRsmart ApplicationDouglas 2brownDec 19, 2018
Adding Classic "Attach File" Option to Outlook 365Douglas 2brownDec 17, 2018
PC SupportFormer userDec 17, 2018
Connect to Eduroam using MacDouglas 2brownNov 22, 2018
Connect to Eduroam using Windows 10Kallum McintoshNov 07, 2018
How to Recall an EmailDouglas 2brownOct 15, 2018
Connect to Eduroam using an Android deviceZac MacdonaldMay 30, 2018
Install RRU FontsFormer userApr 09, 2018
How to turn off the People Pane in Outlook 2010Douglas 2brownAug 09, 2017
Online LearningFormer userJun 27, 2017
How can I enable Outlook to print attachments automaticallyDouglas 2brownMay 01, 2017
I think I might be sending SPAMDouglas 2brownFeb 20, 2017
Recommended Antivirus Software for MacFormer userFeb 15, 2017
Office Repair ToolFormer userNov 22, 2016
Recommended Browser SoftwareFormer userOct 25, 2016
Little Machines "Outlook 2 Mac" PST conversion toolFormer userOct 11, 2016
Payment Online Access IssuesFormer userSept 08, 2016
Email Mislabelled as SPAM?Former userAug 22, 2016
Phone Services - StudentFormer userAug 08, 2016
Microsoft Windows 7 for Home computersFormer userApr 27, 2016
Mac Operating System Known IssuesFormer userApr 12, 2016
Connect to Eduroam using Windows 7Former userApr 12, 2016
Connect to Eduroam using an iPhone/iPadFormer userApr 12, 2016
Protect Your ComputerFormer userApr 11, 2016
Share Public Folders in OutlookFormer userApr 06, 2016
Recommended Software UtilitiesFormer userApr 05, 2016
Recommended Firewall SoftwareFormer userApr 05, 2016
Recommended Email SoftwareFormer userApr 05, 2016
Recommended Communication softwareFormer userApr 05, 2016
Print in ResidenceFormer userApr 01, 2016
Open Excel Workbooks by Multiple PeopleFormer userMar 30, 2016
Set the Global Address List as the Default Address listFormer userMar 29, 2016
Remove a Name from the Team List in Outlook CalendarFormer userMar 29, 2016
Disable the Warning for Mixed ContentFormer userMar 23, 2016

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