IT-Services Knowledge Base
RRU email no longer working in Mac Mail - ongoing
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To submit a ticket, you will be required to log in using your FULL Royal Roads email address then you will be prompted to log in with username@royalroads.ca if you are not already logged in.
If you do not have a full RRU email address (students not currently in a credit program and/or visitors), you can create a portal account using your personal email address.
Notices |
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Blog PostsIT-Services Knowledge BaseSep 18, 2026 Avanti Update - September 16th created by Twila Pedersen IT-Services Knowledge BaseSep 16, 2026 Adobe License Expiry Message created by Mark Isaak IT-Services Knowledge BaseAug 31, 2026
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System Maintenance |
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System Maintenance occurs Tuesday & Thursday mornings from 4am - 8am (Pacific Time Zone). |
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Still need help?
Phone: +1-250-391-2659 Toll Free: +1-866-808-5429 Visit us on the main floor of the Sequoia Building on the Colwood Campus Hours of Operation Telephone support is available Monday to Friday from 7:30am to 5pm. Onsite help is available Monday to Friday 8am - 4pm We are closed for all statutory holidays Phone: +1-236-475-5080 Visit us in room 403 on the John Horgan Campus Hours of Operation Onsite and Telephone support is available Monday to Friday from 9:00am to 5pm. We are closed for all statutory holidays |
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