Microsoft Teams
Currently for Staff only
For Instructors: MS Teams is not supported for teaching and learning at RRU. You can contact your CTET liaison to explore existing tools that can support online learning in groups.
For students: MS Teams is not supported for teaching and learning at RRU. Please contact your instructor to explore existing tools that can support online learning in groups.
Teams is Microsoft's collaboration hub. It combines O365's powerful apps into an organized and user-friendly front end that you can use to manage your groups, projects and initiatives.
- Accessing Microsoft Teams
- Can I get the Team Plug-in called <Insert Name Here>
- Can I have multiple Teams accounts open at once?
- Communicating with Team Members
- Creating and Managing Teams
- Do Microsoft Teams meeting links Expire?
- Help with Teams
- How to adjust how links work in Teams
- Microsoft Teams Expiration Notice
- Name Change Not Updating in Teams
- Save a Copy of a Teams Chat
- Security and Privacy
- Teams data retention (when are chats, files, transcripts, and recordings deleted?)
- Transcription for Teams meetings
How to Contact the Computer Services Department
Submit a ticket
To submit a ticket, you will be required to log in using your FULL Royal Roads email address (detailed instructions here)
New! If you do not have a full RRU email address (students not currently in a credit program and/or visitors), you can create a portal account using your personal email address.
Email us at IT Customer Service
Contact Form
Phone: 250-391-2659 Toll Free: 1-866-808-5429
Come visit us in the Sequoia Building
Hours of Operation