Microsoft Software Center Console

The IT department can deploy software to any RRU computer through the Microsoft System Center software. Below are instructions to find and access the Software Center console.


  • Click the Windows start button or Windows Search icon and type SCC
  • You should see a result called Software Center, select it
  • When Software Center opens you will see some tabs on the left.  Select Applications to see the list of software available to you:
  • To install an application, Single-click on the application and click Install to install
  • After the application is installed you can find the application in your start menu.  Some applications will also install a desktop icon. 

Other things to note:

  • You will not need special permissions to install an application from this list. 
  • If the software is listed, you are allowed to install it.
  • The list is populated automatically.  If you do not see the application you are looking for please contact Computer Services
  • Some applications may install themselves automatically and not require you to go into the Software Center console
  • Sometimes an application can take up to 24 hours for it to appear in the list after ticket approval

Contact Computer Services for assistance

As always, should you need further assistance, please contact Computer Services by phone, email or Online Request Form

Get Help

Still need help?

  • Frequently Asked Questions.

  • Submit a Request
    (You must first enter your full RRU email address ( and then if prompted to log in, enter your shorter and regular password. If you do not have a FULL RRU email address, you may register with your personal email address or use the email contact form below.)

  • Email: IT Customer Service

  • Contact Form

  • Phone: +1-250-391-2659

  • Toll Free: +1-866-808-5429

  • Visit us in Sequoia

  • Hours of Operation

    • Technical help is available by phone and e-mail: Monday to Friday 7:30am - 6pm

      Onsite Help is available in the Sequoia Building (main floor, opposite the Welcome Desk): Monday to Friday 8am - 4pm

How to Contact the Computer Services Department

Submit a ticket
To submit a ticket, you will be required to log in using your FULL Royal Roads email address (detailed instructions here)
New! If you do not have a full RRU email address (students not currently in a credit program and/or visitors), you can create a portal account using your personal email address.
Email us at IT Customer Service
Contact Form
Phone: 250-391-2659 Toll Free: 1-866-808-5429
Come visit us in the Sequoia Building
Hours of Operation