Software & Applications
- Shelley Finerty (Deactivated)
- Douglas 2brown
- Bobbi Bjornholt (Deactivated)
- Christi Dykstra
Owned by Shelley Finerty (Deactivated)
Software Requests
Available Software:
- Adobe
- Atlassian Jira
- Avanti
- CMMS
- CMS
- CRM
- Difficulty Running Reports Through Report Manager
- Diligent Boards
- EMS
- Flipbook
- GuardCard Issues on Identicam Computer
- HEIC Image Viewer
- Housing System
- How Do I Access CS Registration Manager Remotely?
- How do I disable Lync on Sentinel?
- HRsmart Application
- Install RRU Fonts
- Linkedin Learning Access and Support (formerly Lynda.com)
- Mac Operating System Known Issues
- Mendeley Support
- Microsoft Office
- Microsoft Power BI
- Microsoft Software Center Console
- Microsoft Teams
- Microsoft Teams - Remote Support
- Microsoft Visio or Microsoft Project saying the License is not valid
- MyCreds
- NVIVO Software
- Payment Online Access Issues
- Powershell
- Raiser's Edge
- Recommended Software
- RRU Teamviewer
- SharePoint
- Software Requests
- SPSS
- SurveyMonkey
- Trello - Managed Account Details
- TrueView AutoCAD Viewer Installation
- Vena
- Virtual EMS Permissions
- Wiley Plus Support
- Windows
- Winget
- Zotero Support
How to Contact the Computer Services Department
Submit a ticket
To submit a ticket, you will be required to log in using your FULL Royal Roads email address (detailed instructions here)
New! If you do not have a full RRU email address (students not currently in a credit program and/or visitors), you can create a portal account using your personal email address.
Email us at IT Customer Service
Contact Form
Phone: 250-391-2659 Toll Free: 1-866-808-5429
Come visit us in the Sequoia Building
Hours of Operation