Announcements
FAQs - Academic Accounts for RRU's workforce
FAQ: Distribution lists in the cloud
Has the Alertus icon been installed on your computer?
MyCreds™ - more info
Associate faculty and Academic Contractors - Accessing office.com using an MS A1 license (not relevant to students or employees)
Microsoft O365 license change from A1 Plus to A5 Student
Classroom and meeting room computer update schedule
New mobile phone? You'll need to set up Multi-Factor Authentication
Maintenance: Professional and Continuing Studies system
, multiple selections available,
How to Contact the Computer Services Department
Submit a ticket
To submit a ticket, you will be required to log in using your FULL Royal Roads email address (detailed instructions here)
New! If you do not have a full RRU email address (students not currently in a credit program and/or visitors), you can create a portal account using your personal email address.
Email us at IT Customer Service
Contact Form
Phone: 250-391-2659 Toll Free: 1-866-808-5429
Come visit us in the Sequoia Building
Hours of Operation