TrueView AutoCAD Viewer Installation

Requires permission from a Computer Staff person to install the software.  Please proceed through the steps during normal business hours and give us a call when prompted.  

  • Go to O:\Staff\academic and information services\it-services\public\DWG Viewer
  • Copy the file onto the desktop
  • Double-click the file to run
  • Click OK to install in the destination folder
  • Click Yes to allow the program to make changes on your computer
  • Contact Computer Services at 250-391-2659 for assistance.  We will use C:\ProgramData\TeamViewer\TeamViewerQS.exe to connect and provide the proper authentication.
  • When the Autodesk window opens, click on Install on this computer
  • Click Accept
  • Click Next
  • Click Install
  • Click Finish

The installation does not automatically associate itself with the DWG file extension, so you might need to manually configure that extension to "always" open with TrueView AutoCAD viewer.

How to Contact the Computer Services Department

Submit a ticket
To submit a ticket, you will be required to log in using your FULL Royal Roads email address (detailed instructions here)
New! If you do not have a full RRU email address (students not currently in a credit program and/or visitors), you can create a portal account using your personal email address.
Email us at IT Customer Service
Contact Form
Phone: 250-391-2659 Toll Free: 1-866-808-5429
Come visit us in the Sequoia Building
Hours of Operation