EMS
- Access to classrooms booked for any department
- Book a Room / Workspace
- Book a Service
- Configure EMS to flash red/green when there are updates
- Create a Shortcut to Virtual EMS on your Desktop
- EMS Reports Not Displaying Date Correctly
- Get a Virtual EMS Account
- Hoteling Stations - Millward 6th
- How can I get EMS 2020 Application?
- How to get an EMS 2020 Account
- Issues with EMS Housing in Internet Explorer
- Start EMS 2020 for the first time
- Unable to Book a room - "Ambiguous user found in the system"
- Unable to Run EMS for Outlook: EMS for Outlook Has Not Been Initialized
- Which Name Should be Showing in Virtual EMS
How to Contact the Computer Services Department
Submit a ticket
To submit a ticket, you will be required to log in using your FULL Royal Roads email address (detailed instructions here)
New! If you do not have a full RRU email address (students not currently in a credit program and/or visitors), you can create a portal account using your personal email address.
Email us at IT Customer Service
Contact Form
Phone: 250-391-2659 Toll Free: 1-866-808-5429
Come visit us in the Sequoia Building
Hours of Operation