Start EMS 2020 for the first time
EMS 2020 (also called EMS Desktop or EMS Campus) is linked to your Computer Account. If you have an account, it should log you in automatically.
Contact Computer Services for assistance
As always, should you need further assistance, please contact Computer Services by phone, email or Online Request Form
How to Contact the Computer Services Department
Submit a ticket
To submit a ticket, you will be required to log in using your FULL Royal Roads email address (detailed instructions here)
New! If you do not have a full RRU email address (students not currently in a credit program and/or visitors), you can create a portal account using your personal email address.
Email us at IT Customer Service
Contact Form
Phone: 250-391-2659 Toll Free: 1-866-808-5429
Come visit us in the Sequoia Building
Hours of Operation