Start EMS 2020 for the first time

Owned by Former user (Deleted)
Last updated: May 03, 2022 by Douglas 2brown
1 min read

EMS 2020 (also called EMS Desktop or EMS Campus) is linked to your Computer Account. If you have an account, it should log you in automatically.


 Previous Instructions

When starting EMS for the first time, you will need to enter the following information:

  • Server is TERRA (beta server is NOVA)
  • Database is EMS

Please note that you must have an EMS account.  EMS will log you in automatically. Please contact Computer Services if you have difficulties.

Additional information

Contact Computer Services for assistance

As always, should you need further assistance, please contact Computer Services by phone, email or Online Request Form

Get Help

Still need help?


How to Contact the Computer Services Department

Submit a ticket
To submit a ticket, you will be required to log in using your FULL Royal Roads email address (detailed instructions here)
New! If you do not have a full RRU email address (students not currently in a credit program and/or visitors), you can create a portal account using your personal email address.
Phone: 250-391-2659 Toll Free: 1-866-808-5429
Come visit us in the Sequoia Building
Hours of Operation