Software Requests

This page is mainly for Staff and Faculty Only. Students are eligible for a Microsoft Office 365 subscription however some additional software might be available for students and will be identified as such below. If a software does not specifically say that a student license is available, it is not available to a student.

Associate Faculty and Contractors please contact Computer Services by phone, email or Online Request Form to confirm what software is available.



Do you require specialized software for your work computer?  RRU is undertaking to ensure we’re running licensed and reputable software, considering software budget requirements and properly addressing security and privacy concerns. This list is constantly evolving and changing, but please follow the appropriate Action if the software is listed below, or skip to the Software Requests#Software Request Procedure if your software is not listed.

Note: For now, requests for drivers for hardware already purchased will not require special approval.  Please simply submit a service request to Computer Services.

List of Known Software

Software Name

For IT use only

Software Name

For IT use only

Adobe Acrobat Pro DC

Approved, license required

Submit a Request to the Helpdesk using the Online Request Form

Procedure (IT Only).

Installation procedure

Install on RRU machine via Creative Cloud

Adobe Acrobat Pro v11, V10

This software does not work properly on the RRU computers and should be upgraded to Acrobat Pro DC (see above)

Submit a Request to the Helpdesk using the Online Request Form



Adobe Connect

Not approved for installation at RRU.



Adobe Creative Cloud All Apps

  • Creative cloud

  • Photoshop

  • InDesign

  • Illustrator

  • Lightroom

  • Adobe XD

  • Premiere Rush

  • Premiere Pro

  • After Effects

  • Dimension

  • Acrobat Pro

  • Dreamweaver

  • Animate

  • Audition

  • Lightroom Classic

  • Character Animator

  • Spark

  • Bridge

  • Media Encoder

  • InCopy

  • Prelude

  • Fuse (Beta)

Staff and Faculty submit a request to the Helpdesk using the Online Request Form



Student license available ONLY in the LIC Mac Lab.

Student license for home use can only be requested by a program head or doctoral supervisor in the case of a Doctoral student.





Procedure (IT Only).

Installation procedure



The student must have an Adobe account. Instructions to Create an account and how to Log in to Adobe are available on our website.

Adobe Digital Edition