Issues with EMS Housing in Internet Explorer
- Former user (Deleted)
- Douglas 2brown
Problem
When logged in on a new computer, one is unable to access EMS Housing. The drop down box named “reservation” will not pull down the list of reservations. Please see the screen shot below:
Background information
Compatibility settings need to be configured when using a new computer, as the settings don't transfer from computer to computer.
Solution
1. Check compatibility view settings in Internet explorer (Sprocket in upper right hand corner → Compatibility View Settings) and make sure they reflect the same settings as are shown in this screenshot:
2. Add the website "royalroads.ca/housing"
3. Close Internet Explorer, and reopen it to EMS Housing.
Related articles
Still need help?
Related content
How to Contact the Computer Services Department
Submit a ticket
To submit a ticket, you will be required to log in using your FULL Royal Roads email address (detailed instructions here)
New! If you do not have a full RRU email address (students not currently in a credit program and/or visitors), you can create a portal account using your personal email address.
Email us at IT Customer Service
Contact Form
Phone: 250-391-2659 Toll Free: 1-866-808-5429
Come visit us in the Sequoia Building
Hours of Operation