Get Help

Get Help

Get Help

Get Help

Still need help?

Phone: +1-250-391-2659 Toll Free: +1-866-808-5429 Visit us on the main floor of the Sequoia Building on the Colwood Campus Hours of Operation Telephone support is available Monday to Friday from 7:30am to 5pm. Onsite help is available Monday to Friday 8am - 4pm We are closed for all statutory holidays
Phone: +1-236-475-5080 Visit us in room 403 on the John Horgan Campus Hours of Operation Onsite and Telephone support is available Monday to Friday from 9:00am to 5pm. We are closed for all statutory holidays



How to Contact the Computer Services Department


Submit a ticket
To submit a ticket, you will be required to log in using your FULL Royal Roads email address (detailed instructions here)
New! If you do not have a full RRU email address (students not currently in a credit program and/or visitors), you can create a portal account using your personal email address.
Email us at IT Customer Service
Contact Form
Phone: 250-391-2659 Toll Free: 1-866-808-5429
Come visit us in the Sequoia Building
Hours of Operation