Difficulty Running Reports Through Report Manager
Internet Explorer (starting with v7) has an option that fixes a lot of little issues. It is called Compatibility View. This is how to enable it:
- The top right corner of Internet Explorer right below the red X is what looks like a spoked wheel (tools):
- Select that wheel and find the item “Compatibility View settings”
- This screen should open:
- Type in royalroads.ca as in the screen shot above
- Press the "Add" button:
- Congratulations! You've added a website to Compatibility View!
- Close the browser, and re-open. The settings will be applied by closing and re-opening.
- Try running your reports again.
How to Contact the Computer Services Department
Submit a ticket
To submit a ticket, you will be required to log in using your FULL Royal Roads email address (detailed instructions here)
New! If you do not have a full RRU email address (students not currently in a credit program and/or visitors), you can create a portal account using your personal email address.
Phone: 250-391-2659 Toll Free: 1-866-808-5429
Come visit us in the Sequoia Building
Hours of Operation