Difficulty Running Reports Through Report Manager

Internet Explorer (starting with v7) has an option that fixes a lot of little issues.  It is called Compatibility View.  This is how to enable it:

  • The top right corner of Internet Explorer right below the red X is what looks like a spoked wheel (tools):


  • Select that wheel and find the item “Compatibility View settings”
  • This screen should open:

  • Type in royalroads.ca as in the screen shot above
  • Press the "Add" button:

  • Congratulations! You've added a website to Compatibility View!
  • Close the browser, and re-open. The settings will be applied by closing and re-opening.
  • Try running your reports again. 

How to Contact the Computer Services Department

Submit a ticket
To submit a ticket, you will be required to log in using your FULL Royal Roads email address (detailed instructions here)
New! If you do not have a full RRU email address (students not currently in a credit program and/or visitors), you can create a portal account using your personal email address.
Email us at IT Customer Service
Contact Form
Phone: 250-391-2659 Toll Free: 1-866-808-5429
Come visit us in the Sequoia Building
Hours of Operation