Microsoft Teams Expiration Notice

The notifications are automatic and based on a period of inactivity.  As soon as the system notices activity in the team, the counter starts over.

The expiry is set to 45 days of inactivity.

  • A notice will be issued at 30 days, 15 days, and 1 day before the Team expires.

The following user actions will lead to automatic renewal of groups

  • SharePoint – View, Edit, Download, Move, Share, Upload Files
  • Teams – Any comment in the teams channel

After a Team expires, there is a 30 day grace period to recover the chat history and related files.  30 days later the files and history is deleted permanently and unrecoverable.

Check Expiry

To see when your team is set to expire :

  1. Launch Microsoft Teams.
  2. Select the Teams icon.
  3. Choose Manage Team from the menu.



  4. Select Settings.



  5. You'll see Team expiration at the bottom of the page, and a renew button if the team is inactive.


How to Contact the Computer Services Department


Submit a ticket
To submit a ticket, you will be required to log in using your FULL Royal Roads email address (detailed instructions here)
New! If you do not have a full RRU email address (students not currently in a credit program and/or visitors), you can create a portal account using your personal email address.
Email us at IT Customer Service
Contact Form
Phone: 250-391-2659 Toll Free: 1-866-808-5429
Come visit us in the Sequoia Building
Hours of Operation