Reset your Academic (Computer) Account Passphrase

To reset your passphrase, you'll need:

username (usually first initial and last name, all one word, but it can contain a number as well)
your Staff ID number or Student ID number (6 digits for students, 4 digits for staff and faculty)

Passphrase Reset Form

Use the Passphrase Reset Form to create a new passphrase. (What is a passphrase?)

New Passphrase

Your new passphrase will be sent automatically to your personal email account on file.

You should receive the email within 15 minutes of submitting.
Please keep a close eye on your spam/junk mail folder as this email can frequently be classified as junk mail by many spam filters.

Please Note:

Once your passphrase is reset, you will be required to use that passphrase for at least 24 hours before you can change it. Please allow up to 20 minutes for the passphrase to work on all sites.

IT-Services Knowledge Base

Reset your Academic (Computer) Account Passphrase

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To reset your passphrase, you'll need:

Passphrase Reset Form

New Passphrase

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