Connect to Eduroam using Mac
- Douglas 2brown
- Click the Wireless Icon in the upper right corner of the screen, near the clock, and select Eduroam
You should get the following prompt. Leave it on Automatic and enter your Eduroam username and regular RRU Computer (Academic) Account password. and click Join
Your Eduroam Username
Your Eduroam username is the same as your Office 365 username. It is in the format of Username@royalroads.ca. So if d2brown is the username you log into other RRU resources, then your Eduroam username is d2brown@royalroads.ca
- You should be prompted to Confirm the certificate, press Continue
- You should now be connected to the Eduroam wireless. If you are not, repeat step 1 and you should connect
You're Done! You should now be successfully connected to the Eduroam wireless network, and should automatically connect anywhere it is available.
How to Contact the Computer Services Department
Submit a ticket
To submit a ticket, you will be required to log in using your FULL Royal Roads email address (detailed instructions here)
New! If you do not have a full RRU email address (students not currently in a credit program and/or visitors), you can create a portal account using your personal email address.
Email us at IT Customer Service
Contact Form
Phone: 250-391-2659 Toll Free: 1-866-808-5429
Come visit us in the Sequoia Building
Hours of Operation