Connect to Eduroam using an Android device

Some menus may be different based on your specific phone, but will follow near same steps:

  1. Open the Settings App on your iPhone
  2. Open the Connections menu then Wi-Fi menu
  3. Select eduroam (not Eduroam)
  4. Only add identity and password (Identity is your RRU Academic Account username followed by @royalroads.ca (ie. jsmith@royalroads.ca), then enter your RRU Academic Account password (the one you use for Moodle).
  5. All other fields can be left empty/as is
  6. Click connect at the bottom of your screen.

If you have difficulties, please contact the local technical support for the specific campus you are on.

How to Contact the Computer Services Department


Submit a ticket
To submit a ticket, you will be required to log in using your FULL Royal Roads email address (detailed instructions here)
New! If you do not have a full RRU email address (students not currently in a credit program and/or visitors), you can create a portal account using your personal email address.
Email us at IT Customer Service
Contact Form
Phone: 250-391-2659 Toll Free: 1-866-808-5429
Come visit us in the Sequoia Building
Hours of Operation