Save Email You Want to Keep Before Your RRU Login Expires
Your RRU Login only exists while you are a student, after that it is deleted along with all your email in your RRU email account. If you had forwarding on the whole time you attended Royal Roads, then you can stop reading now as there is no email to save.
However if you have disabled forwarding and log into the RRU Webmail to read your RRU email, then you need to save the emails you want to keep before your account expires.
Here is a timeline for your RRU Login:
Approx. 2 weeks before your account is set to expire, a few e-mails are sent out warning you that your account will expire and you will need to remove anything you want to keep.
14 Days after your degree has been conferred** RRU Moodle, MS office and RRU mail permissions are removed. E-Mail forwarding is turned off and you lose all access to your RRU e-mail and personal folders as Moodle and Office 365.
**the date that your degree will be conferred will be provided to you upon completion of your program
Option 1 - Microsoft Outlook personal folder (PST)
If you also use Microsoft Outlook at home, then you can save all your RRU e-mail into a personal folder. What you do is basically move all e-mail into a Personal Folder (PST) file. Then you can open the emails at anytime using your personal license of Outlook.
What you need:
MS Outlook application installed on your home computer and configured to your RRU account (Windows, Mac)
Some moderate computer skills
Instructions to create the PST folder can be found here.
Option 2 - Download or POP your email to your home computer
Setup your home computer Access your RRU email a save the new messages from our server. It is very important to note that some times this option will only download a portion of the emails (usually only the last 3 days or weeks worth). Please refer to the help files of your email application for instructions on how to download ALL emails.
What you need:
Email application that supports Active Sync or Exchange
Some moderate computer skills
Option 3 - Manually forward any email you want to keep
The easiest way to store emails you want to keep is to log into the RRU Webmail and forward these messages to your personal email account. If you only have a few emails this is the fastest and best way to save the messages.
What you need:
Access to a computer to connect to our RRU Webmail application - https://outlook.office.com/mail/
A personal email address
Basic computer skills
Log into your email and hit forward on each and every message you want to keep.
All else fails?
Please contact Computer Services by email and we can create the file for you and provide you with a link where you can download the PST file onto your home computer.
As always, Computer Services is here to help. Should you need further assistance, please contact Computer Services by phone, email or Online Request Form.