Recommended Software Utilities

  • Adobe Acrobat Reader - Adobe Acrobat Reader is free software that will allow you to read and print Adobe Portable Document Format (PDF) files.  This sofware is required to read secure PDF documents like your tax forms from RRU.
  • Apple QuickTime - QuickTime player is a free media player to view video, audio, VR and graphics files.
  • Fox-it – A free PDF viewer.  Faster the Adobe Acrobat Reader, but unable to view secure PDF documents.
  • PrimoPDF – A free PDF creator that will convert almost any file you can print to PDF format. (Microsoft Word, Excel, PowerPoint...)
  • Java - Some courses will use Blackboard Collaborate for course discussions, lectures and team collaboration.  The latest version of Java will be required.

*RRU does not endorse nor support the 3rd party applications listed above.  The software listed above are suggestions only and should be used at your own discretion.

How to Contact the Computer Services Department


Submit a ticket
To submit a ticket, you will be required to log in using your FULL Royal Roads email address (detailed instructions here)
New! If you do not have a full RRU email address (students not currently in a credit program and/or visitors), you can create a portal account using your personal email address.
Email us at IT Customer Service
Contact Form
Phone: 250-391-2659 Toll Free: 1-866-808-5429
Come visit us in the Sequoia Building
Hours of Operation