Create an Adobe ID

Staff Only

Please note that Adobe Acrobat and Adobe Creative Cloud licenses are only available to staff and faculty.

To use the new Adobe DC products you'll need an Adobe account associated with your RRU email account. If you already have one, you can use that. If you do not, you you need to request one through the Computer Services helpdesk. Please submit a request through the side bar on the right.

Frequently Asked Questions.
Submit a Request
(You must first enter your full RRU email address (firstname.lastname@royalroads.ca) and then if prompted to log in, enter your shorter username@royalroads.ca and regular password. If you do not have a FULL RRU email address, you may register with your personal email address or use the email contact form below.)
Email: IT Customer Service
Contact Form
Phone: +1-250-391-2659
Toll Free: +1-866-808-5429
Visit us in Sequoia
Hours of Operation
- Technical help is available by phone and e-mail: Monday to Friday 7:30am - 6pm
  Onsite Help is available in the Sequoia Building (main floor, opposite the Welcome Desk): Monday to Friday 8am - 4pm

IT-Services Knowledge Base

Create an Adobe ID

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