Adobe Account Creation - Installing the software
Adobe Creative Cloud and Acrobat Pro DC is only available to staff and faculty (and some Students in certain programs). Staff/Faculty, contact Computer Services (see below for contact information) to request a license. Students, please contact your program office or Program Associate to inquire about a license.
To start using Adobe products, you'll need to verify your email address and set a new password.
- Navigate to: Adobe.com/ca
- Select Sign-in.
- Enter your full Royal Roads email address. (ex. firstname.lastname@royalroads.ca (not your office 365 username which is just username@royalroads.ca)
- Select Company or School Account.
- Select Continue.
- Check your email for the verification code.
- Enter verification code and set a password.
- Now, follow the software installation procedure below. Select the appropriate procedure for your situation.
Adobe Acrobat Creative Cloud Suite - Installation - RRU Computer
Adobe Acrobat Creative Cloud Suite - Installation - Personal Computer
How to Contact the Computer Services Department
Submit a ticket
To submit a ticket, you will be required to log in using your FULL Royal Roads email address (detailed instructions here)
New! If you do not have a full RRU email address (students not currently in a credit program and/or visitors), you can create a portal account using your personal email address.
Email us at IT Customer Service
Contact Form
Phone: 250-391-2659 Toll Free: 1-866-808-5429
Come visit us in the Sequoia Building
Hours of Operation