Adobe Account Creation - Installing the software

Owned by Douglas 2brown
Last updated: Jul 28, 2023Version comment

Adobe Creative Cloud and Acrobat Pro DC is only available to staff and faculty (and some Students in certain programs). Staff/Faculty, contact Computer Services (see below for contact information) to request a license. Students, please contact your program office or Program Associate to inquire about a license.


To start using Adobe products, you'll need to verify your email address and set a new password.

  1. Navigate to: Adobe.com/ca
  2. Select Sign-in.
  3. Enter your full Royal Roads email address. (ex. firstname.lastname@royalroads.ca (not your office 365 username which is just username@royalroads.ca)



  4. Select Company or School Account.
  5. Select Continue.



  6. Check your email for the verification code.
  7. Enter verification code and set a password.
  8. Now, follow the software installation procedure below.  Select the appropriate procedure for your situation.

    Adobe Acrobat Creative Cloud Suite - Installation - RRU Computer
    Adobe Acrobat Creative Cloud Suite - Installation - Personal Computer


How to Contact the Computer Services Department

Submit a ticket
To submit a ticket, you will be required to log in using your FULL Royal Roads email address (detailed instructions here)
New! If you do not have a full RRU email address (students not currently in a credit program and/or visitors), you can create a portal account using your personal email address.
Email us at IT Customer Service
Contact Form
Phone: 250-391-2659 Toll Free: 1-866-808-5429
Come visit us in the Sequoia Building
Hours of Operation