Adobe CC access to manage apps

Background information

This issue will arise if there is a discrepancy in the Adobe configuration file.

Solution (Mac)

1. Open "Finder", Select the Local Disk
2. Navigate to "Library">"Application Support">"Adobe">"OOBE">"Configs"
3. Drag "ServiceConfig.xml" to the desktop
4. Open the file on your desktop
5. Copy and replace "<config><panel><name>AppsPanel</name><visible>true</visible></panel><feature><name>SelfServeInstalls</name><enabled>false</enabled</feature></config>"
6. Close and save file
7. Drag and drop into "Library">"Application Support">"Adobe">"OOBE">"Configs"
8. Sign out of Adobe
9. Log in

Solution (Win10)

1. Open "File Explorer", Select the Local Disk "(C:)"
2. Navigate to "Program Files (x86)">"Common Files">"Adobe">"OOBE">"Configs"
3. Drag "ServiceConfig.XML" to the desktop
4. Click "Continue" 
5. Open the file on your desktop with "Notepad"
6. Copy and replace "<config><panel><name>AppsPanel</name><visible>true</visible></panel><feature><name>SelfServeInstalls</name><enabled>false</enabled</feature></config>"
7. Close and save file
8. Drag and drop into "Program Files (x86)">"Common Files">"Adobe">"OOBE">"Configs"
9. Click "Continue" 
10. Sign out of Adobe
11. Log in