Adobe CC access to manage apps

Open

Background information

This issue will arise if there is a discrepancy in the Adobe configuration file.

Solution (Mac)

1. Open "Finder", Select the Local Disk

2. Navigate to "Library">"Application Support">"Adobe">"OOBE">"Configs"

3. Drag "ServiceConfig.xml" to the desktop

4. Open the file on your desktop

5. Copy and replace "<config><panel><name>AppsPanel</name><visible>true</visible></panel><feature><name>SelfServeInstalls</name><enabled>false</enabled</feature></config>"

6. Close and save file

7. Drag and drop into "Library">"Application Support">"Adobe">"OOBE">"Configs"

8. Sign out of Adobe

9. Log in

Solution (Win10)

1. Open "File Explorer", Select the Local Disk "(C:)"

2. Navigate to "Program Files (x86)">"Common Files">"Adobe">"OOBE">"Configs"

3. Drag "ServiceConfig.XML" to the desktop

4. Click "Continue" 

5. Open the file on your desktop with "Notepad"

6. Copy and replace "<config><panel><name>AppsPanel</name><visible>true</visible></panel><feature><name>SelfServeInstalls</name><enabled>false</enabled</feature></config>"

7. Close and save file

8. Drag and drop into "Program Files (x86)">"Common Files">"Adobe">"OOBE">"Configs"

9. Click "Continue" 

10. Sign out of Adobe

11. Log in

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