Recommended Communication software

While studying at RRU, you will be required to collaborate with other menbers of your class on various projects.  Your learning platform, Moodle, has many tools to assist you, however some students have found it is sometimes helpful to have another instant messenger (IM) tool to allow you to communicate.  Below are some of the utilities we recommend*.

  • Skype -You can chat away with free Skype-to-Skype calls and never worry about cost, time or distance.  Also, Skype has recently replaced MSN Messenger and can use all MSN contacts.
  • Facebook Messenger - Perfect for people that already have a Facebook account.  Only works with other Facebook contacts tho.
  • Trillian - Cross platform (Mac, Windows, Android, iOS), Multi-Protocol (Yahoo, MSN, Facebook, Skype, Google, MSN, AIM, ICQ, XMPP) IM software.  Great for people with mutliple IM accounts, or for people who need to contact people on other services.

*RRU does not endorse nor support the 3rd party applications listed above.  The apps and software listed above are suggestions only and should be used at your own discretion.

How to Contact the Computer Services Department


Submit a ticket
To submit a ticket, you will be required to log in using your FULL Royal Roads email address (detailed instructions here)
New! If you do not have a full RRU email address (students not currently in a credit program and/or visitors), you can create a portal account using your personal email address.
Email us at IT Customer Service
Contact Form
Phone: 250-391-2659 Toll Free: 1-866-808-5429
Come visit us in the Sequoia Building
Hours of Operation