Whats My IP Address

An IP address is a unique address that identifies a device on the internet or a local network

For Home users (computers not on the RRU network) simply go to the following site


For Windows Computers on the RRU network it is a little more complicated:

  • Click on the Start button and type CMD and hit enter
  • In the black window that opens, type IPCONFIG and hit enter
  • You will now see your network information including your IP Address

For a Mac Computer on the RRU network it is even more complicated:

  • Go to the Apple Menu, then select System Preferences
  • Click on "Network" in the System Preferences panel
  • Under "Show:", select the network interface that you want the IP/MAC address for. Generally, this will either be Built-In Ethernet or Airport
  • To find the IP address, click on the TCP/IP tab
  • To find the MAC address of the Ethernet card, click on the Ethernet tab
  • To find the MAC address of the Airport card, click on the Airport tab

How to Contact the Computer Services Department


Submit a ticket
To submit a ticket, you will be required to log in using your FULL Royal Roads email address (detailed instructions here)
New! If you do not have a full RRU email address (students not currently in a credit program and/or visitors), you can create a portal account using your personal email address.
Email us at IT Customer Service
Contact Form
Phone: 250-391-2659 Toll Free: 1-866-808-5429
Come visit us in the Sequoia Building
Hours of Operation