Create a MyAdmin Account - Current Student
If you do not already have a MyAdmin account, you can create one for yourself by following these instructions:
Go to MyAdmin
Click on Create an account
Click on Currently Registered Student
Enter your current RRU username, password (Moodle) and Student # (6 digits), click continue
VERY IMPORTANT!! - Information showing existing personal email address and First name and Last name will be listed. MAKE SURE THE EMAIL ADDRESS IS CORRECT and then you can enter a new password, then click Continue.
Security Questions will be displayed; you must select three questions and enter the information, click Continue
A confirmation screen will be displayed, click Continue
You will now be logged out and a page to log back in will be displayed.
You must first click on the link in the email to activate the account before they can log in. Please note that your \activation\ link will only work for 2 days after which time you will need to contact us directly to have the account activated manually. If it has not been activated after 7 days, your account will be completely deleted (requiring you to start over).
Image of Activation/Confirmation Email that is Sent
What can you expect to see once you've logged in?
How to Contact the Computer Services Department
Submit a ticket
To submit a ticket, you will be required to log in using your FULL Royal Roads email address (detailed instructions here)
New! If you do not have a full RRU email address (students not currently in a credit program and/or visitors), you can create a portal account using your personal email address.
Email us at IT Customer Service
Contact Form
Phone: 250-391-2659 Toll Free: 1-866-808-5429
Come visit us in the Sequoia Building
Hours of Operation