Royalroads helpdesk can assist you with logging in and some basic troubleshooting.

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Get Help

Still need help?

Frequently Asked Questions.
Submit a Request
(You must first enter your full RRU email address (firstname.lastname@royalroads.ca) and then if prompted to log in, enter your shorter username@royalroads.ca and regular password. If you do not have a FULL RRU email address, you may register with your personal email address or use the email contact form below.)
Email: IT Customer Service
Contact Form
Phone: +1-250-391-2659
Toll Free: +1-866-808-5429
Visit us in Sequoia
Hours of Operation
- Technical help is available by phone and e-mail: Monday to Friday 7:30am - 6pm
  Onsite Help is available in the Sequoia Building (main floor, opposite the Welcome Desk): Monday to Friday 8am - 4pm

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