/
Outlook - Rules and Automatic Replies

Outlook - Rules and Automatic Replies

We recommend creating rules using from webmail instead of through Outlook.

  • Rules added to Outlook will only run while you have Outlook open. These rules cannot move or forward emails to another mailbox.

  • Rules added to webmail can run all the time, whether Outlook is open or not. Also the rules can include forwarding and moving emails and will happen whether you are in Outlook desktop app or not.

 Instructions

Follow this procedure to add a rule to Outlook

  1. Login to https://outlook.office.com/mail/

  2. From the top-right, select Settings (sprocket), Select Mail on left menu, and then Rules in the middle

  3. Create your rule(s).

  4. Verify none of your new rules display “This rule can’t be edited or viewed in Outlook on the web”.

    image-20241121-222514.png

 Related articles

Related content

Add a "Shared" Mailbox to an Outlook Profile in Office 365
Add a "Shared" Mailbox to an Outlook Profile in Office 365
More like this
Microsoft Outlook 2010
Microsoft Outlook 2010
More like this
Using Webmail to Set an Out of Office Message
Using Webmail to Set an Out of Office Message
More like this
Outlook 365/2016 - Known Issues
Outlook 365/2016 - Known Issues
More like this
Set the Global Address List as the Default Address list
Set the Global Address List as the Default Address list
More like this
Error: Unable to Edit Rules and Alerts
Error: Unable to Edit Rules and Alerts
More like this

How to Contact the Computer Services Department


Submit a ticket
To submit a ticket, you will be required to log in using your FULL Royal Roads email address (detailed instructions here)
New! If you do not have a full RRU email address (students not currently in a credit program and/or visitors), you can create a portal account using your personal email address.
Email us at IT Customer Service
Contact Form
Phone: 250-391-2659 Toll Free: 1-866-808-5429
Come visit us in the Sequoia Building
Hours of Operation