When will my mailbox get migrated?
- Cecilia David
You do not need to do anything to prepare for your mailbox move.
We will email you the day (ish) before your mailbox is migrated to let you know that you might notice some brief interruptions.
And we will send a note to let you know when your mailbox has been moved (although you will be able to tell because things will look different).
If you don’t see your group listed below, please let us know and we’ll check into things for you.
Information about shared mailboxes - including when we’ll move them (with you if possible!) - can be found on the Tips, tricks, and FAQs page.
IT Ref # | Groups (in order of migration) | Mailbox migration status |
|---|---|---|
1 | IT Services (pilot group 1) | Complete |
2 | Change Ambassadors & Security Ambassadors (pilot group 2) | Complete |
3 | LibCal users (pilot group 3) | Complete |
4 | Admissions, Bookstore, Enrolment Services | Starting August 1 |
40 | CTET | Complete |
50 | FSAS (SHS, SHTM, SoLS) staff and faculty | Complete |
55 | FSAS (SES, SET, SCC) staff and faculty | Complete |
60 | FoM (SOB) Staff, Faculty | complete |
70 | PCS, GLLC, International Contract Training, Global Recruitment - staff and faculty | Complete |
80 | FSAS (COIS) Faculty & Staff, Financial Services, Library | Complete |
90 | Student Services, Indigenous Education, RRUSA | Complete |
100 | Office of the President, People and Culture, Office of VP Finance & Ops, Office of VP Academic & Provost, Office of VP Comms & Advancement | Complete |
110 | Advancement, Alumni, Communications, Marketing, Office of Research, Operations | Complete |
120 | Custodial, G&G, Maintenance, Ops & Resilience, Production, Welcome Desk | Complete |
130 | Campus Security, Custodial, Gift Store, Habitat | Complete |
140 | Research Assistants | Complete |
150 | Research Assistants | Complete |
155 | Registrar’s Office | Complete |
160 | FoM (DBA) Associate Faculty, Dissertation Committee Members & Supervisors | Complete |
170 | FoM (SOB) Associate Faculty, Project Supervisors | Complete |
180 | FoM (SOB) Associate Faculty, Project Supervisors | Complete |
190 | FSAS (COIS) Associate Faculty, Major Project/Thesis Supervisors | Complete |
200 | FSAS (COIS) Associate Faculty, Major Project/Thesis Supervisors | Complete |
205 | FSAS (COIS) Associate Faculty, Major Project/Thesis Supervisors | Complete |
210 | PCS AF/Instructors/Facilitators | Complete |
220 | PCS AF/Instructors/Facilitators | Complete |
225 | PCS AF/Instructors/Facilitators | Complete |
230 | FSAS (SCC, SET, SES, SHS, SHTM) Associate Faculty & Major Project/Thesis Supervisors | Complete |
240 | FSAS (SCC, SET, SES, SHS, SHTM) Associate Faculty & Major Project/Thesis Supervisors | Complete |
250 | FSAS (SET) Associate Faculty & Advisory Council, Thesis Supervisors | Complete |
270 | FSAS (SES) Associate Faculty, Advisory Council, Major Project/Thesis Supervisors | Complete |
280 | FSAS (SES) Associate Faculty, Advisory Council, Major Project/Thesis Supervisors | Complete |
290 | FSAS (SES) Associate Faculty, Advisory Council, Major Project/Thesis Supervisors | Complete |
300 | FSAS (SHS) Associate Faculty, Advisory Council, Major Project/Thesis Supervisors | Complete |
305 | FSAS (SHS) Associate Faculty, Advisory Council, Major Project/Thesis Supervisors | Complete |
310 | FSAS (SHS) Associate Faculty, Advisory Council, Major Project/Thesis Supervisors, Retired faculty, Emeritus appointments, Adjunct professors | Complete |
320 | FSAS (SoLS) Associate Faculty, FSAS (SoLS) Major Project/Supervisors | Complete |
330 | FSAS (SoLS) Associate Faculty, FSAS (SoLS) Major Project/Supervisors | Complete |
340 | FoM (STHM) Associate Faculty | Complete |
Other | Those that require attention | 2024-08-27 + |
How to Contact the Computer Services Department
Submit a ticket
To submit a ticket, you will be required to log in using your FULL Royal Roads email address (detailed instructions here)
New! If you do not have a full RRU email address (students not currently in a credit program and/or visitors), you can create a portal account using your personal email address.
Email us at IT Customer Service
Contact Form
Phone: 250-391-2659 Toll Free: 1-866-808-5429
Come visit us in the Sequoia Building
Hours of Operation