Log in to the CMS
To add or edit content on our website, you must first log into the (CMS) Content Management System.
How to:
Go to the correct URL: www.royalroads.ca/user/login and select the "Log in using Identity Provider" option as shown below:
As this site uses our Microsoft credentials to log in, please enter your username followed by "@royalroads.ca" like this, even though the prompt says to enter your password:
On the next screen, enter your usual password - the same one you use to log onto the computer, or into Moodle, etc.
If you're doing all of that and have problems logging in, please contact IT Services to request assistance.
Your role and permissions
Your username is associated with a particular role inside the CMS. Each role has permissions to perform tasks such as write, edit, review, publish etc.
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How to Contact the Computer Services Department
Submit a ticket
To submit a ticket, you will be required to log in using your FULL Royal Roads email address (detailed instructions here)
New! If you do not have a full RRU email address (students not currently in a credit program and/or visitors), you can create a portal account using your personal email address.
Email us at IT Customer Service
Contact Form
Phone: 250-391-2659 Toll Free: 1-866-808-5429
Come visit us in the Sequoia Building
Hours of Operation