Workflow (CMS)

Workflow (CMS)

Workflow: Overview

 

(1) Content ownership: Sitewide  

 

 

Emergency publications

Content area requests same-day Communications review and approval by emailing Communicatons@royalroads.ca. 

Examples: Snowfall closures of campus, road closure, wildlife alert, security alert, IT service interruptions 

Home page 

Communications and Marketing teams work in close collaboration and with shared responsibility for all aspects of the Home page.  

Examples: Featured content for top banner, updates to icons, images and associated copy, header and footer. 

Program and courses, admission-based content 

Content area requests Marketing review and approval before publishing new or updated content.  

Related sectionsProgram and courses, Admission, Why Royal Roads 

All other content 

Content area publishes content, and the Web Strategist reviews the changes. 

Examples: About, Alumni Relations, Campus, Research, Human Resources (internal and external), Student Services, Advancement, faculty bios etc.

 

(2) Content types: Sitewide  

 

Content type 

Can create?

Can edit?

Advancement donation item 

Advancement, Communications 

Advancement, Communications 

Alert 

Communications, Marketing 

Communications, Marketing 

Award recipient 

Advancement, Communications 

Advancement, Communications 

Contact block 

Web Admin, Communications 

Web Admin, Communications 

Contact landing 

n/a 

Marketing, Communications 

Course 

n/a 

Marketing 

Course offering 

n/a 

Marketing 

Events 

Communications, Marketing, Student Services, Recruitment 

Communications, Marketing, Student Services, Recruitment 

Faculty bio 

Web Strategist (for now)

Web Strategist (for now)

Financial aid and awards item 

Student Services 

Student Services 

Footer (Edit) 

n/a 

Marketing, Communications 

Homepage (Edit) 

n/a 

Marketing, Communications 

Landing page 

Web Admin, Web Strategists 

Workbench Access - determined by menu 

Listing page 

Web Admin, Web Strategists 

Workbench Access - determined by menu 

News article 

Communications, Marketing, Janine Hughes (Thesis & Dissertation Supervisor) 

Communications, Marketing, Janine Hughes (Thesis & Dissertation Supervisor) 

Policy - Academic regulation 

Communications (for now) 

Policy Office, Registrar, Communication 

Policy - Policy/ Procedure 

Communications (for now) 

Policy Office, Registrar, Communication 

Profile 

Communications, Marketing, Student Services, CTET 

Communications, Marketing, Student Services, CTET 

Program 

Marketing, Schools, Web Admin 

Marketing, Admission, Schools, Web Admin 

Program Intake 

n/a - no one should create, sis integration 

Marketing, Registrar 

Program area landing 

Marketing 

Marketing 

Research 

Research, Communications 

Research, Communications 

Social Media Channel 

n/a 

Marketing, Communications 

Story 

Advancement, Marketing, Communication, All Schools 

Advancement, Marketing, Communication, All Schools 

Testimonial 

Marketing, Communications 

Marketing, Communications 

Topic page 

Web Admin, Web Strategists 

Workbench Access - determined by menu 

Transfer agreement detail 

Admissions, Mark Dickson (Recruitment), Marketing 

Admissions, Mark Dickson (Recruitment), Marketing 

Tuition item 

No one!!! (SIS Integration) 

Finance 

Webform 

n/a 

Workbench Access - determined by menu 

 

(3) Workflow overview: Content areas 

The links below will take you to specific diagrams representing content relevant to the department/group listed.  Or click here to view all diagrams.

Admission 

The Admissions team is responsible for maintaining content in the following areas of the site:

The Admissions team assumes the role of Writer on this content. They submit their edits to Marketing by choosing "Publisher review" in the publishing option dropdown. Marketing will publish the content when it is ready.

The Admissions team can create and/or edit the following content page types: 

Content type 

Can create?

Can edit?

Landing page 

 

Yes

Program 

 

Yes 

Program Intake 

 

Yes

Topic page 

 

Yes

Transfer agreement detail 

Yes 

Yes

Need help?

Alumni 

The Alumni team is responsible for maintaining content in the following sections:

The Alumni team can publish content directly.  The Web Strategist will review the published changes within one week.  

The Alumni team can edit the following content page types:

Content type 

Can create?

Can edit?

Landing page 

 

Yes

Topic page 

 

Yes

Need help

 

Advancement 

The Advancement team is responsible for maintaining content in the following sections:

The Advancement team can publish content directly. The Web Strategist will review the published changes within one week.  

The Advancement team can create and/or edit the following content page types:

Content type 

Can create?

Can edit?

Advancement donation item 

Yes

Yes

Landing page 

 

Yes 

Stories 

Yes 

Yes 

Topic page 

 

Yes 

Need help?

Campus Services 

The Campus Services team is responsible for maintaining content in the following sections:

The Campus Services team can publish content directly. The Web Strategist will review the published changes within one week.  

The Campus Services team can edit the following content page types:

Content type 

Can create?

Can edit?

Landing page 

 

Yes

Topic page 

 

Yes 

Need help?

 

Centre for Teaching & Educational Technology 

CTET is responsible for maintaining content in the following sections:

CTET can publish content directly. The Web Strategist will review the published changes within one week.  

CTET can create and/or edit the following content page types:

Content type 

Can create?

Can edit?

Landing page 

 

Yes

Profile 

Yes

Yes 

Topic page 

 

Yes 

Need help?

International Admission 

The International Admissions team is responsible for maintaining content in the following sections:

How the International Admission team publishes content:

  • The International Admissions team assumes the role of Writer on this content. They submit their edits to Marketing by choosing "Publisher review" in the publishing option dropdown. Marketing will publish the content when it is ready.

  • The International Admission team can publish all other content directly. The Web Strategist will review the published changes within one week.  

The International Admission team can create and/or edit the following content page types:

Content type 

Can create?

Can edit?

Landing page 

 

Yes

Topic page 

 

Yes 

Transfer agreement detail 

Yes 

Yes 

Need help?

 

Communications 

The Communications department is responsible for maintaining content in the following sections:

  • Emergency publications: Responding to requests submitted via communications@royalroads.caExamples: Snowfall closures of campus, road closure, wildlife alert, security alert, IT service interruptions 

The Communications department is responsible for maintaining the following content:

The Communications Department can create and/or edit pages using the following content page types:

Content type 

Can create? 

Can edit?

Advancement donation item 

Yes

Yes

Alert 

Yes

Yes

Award recipient 

Yes 

How to Contact the Computer Services Department


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