Opening a Teams meeting on a new Computer
In order to access Teams meeting in Teams VS in Microsoft Edge, you should follow the procedure below:
Open Outlook, complete the MFA authentication.
Open MS Edge browser, login and complete the MFA authentication.
Open MS Teams, complete the MFA authentication.
Leave MS Teams open.
Go back to Outlook to access scheduled MS Teams meeting in calendar tab.
Click Join Microsoft Teams Meeting hyperlink to open the meetings.
It will open the meetings in MS Teams.
If MS Teams hasn’t been MFA authenticated yet, Teams meeting will be opened inside MS Edge browser.
Tip
Always open MS Teams first before clicking “Join Microsoft Teams Meeting” in the Outlook in order to open Teams meeting inside MS Teams.
How to Contact the Computer Services Department
Submit a ticket
To submit a ticket, you will be required to log in using your FULL Royal Roads email address (detailed instructions here)
New! If you do not have a full RRU email address (students not currently in a credit program and/or visitors), you can create a portal account using your personal email address.
Email us at IT Customer Service
Contact Form
Phone: 250-391-2659 Toll Free: 1-866-808-5429
Come visit us in the Sequoia Building
Hours of Operation