Help with Teams

For the most part, the Microsoft Teams is intended to be self managed.  Computer Services provides the license, but we are allowing each of the departments to manage to Teams, Channels and inviting members.  Computer Services does not have any special admin powers to manage the teams and channels created by each department.  We recommend that multiple owners be added for each team so that there is redundancy due to sickness or if staff leave.

Along with the videos provided in the steps listed, you can find additional information and help on the following pages

Known issues

To view a list of known issues 
https://docs.microsoft.com/en-us/microsoftteams/known-issues

LinkedIn Learning

You can also visit LinkedIn learning for additional training on Teams

Quickstart guide

View this quick start guide teamsdocument.pdf

Troubleshooting

Use the Call health option to check for audio, video, or networking issues.

1. Join a meeting.

2. Expand the 3-dot menu.

3. Select Call health.

4. Check the overview for network, audio, or video jitter.

5. Select View More Data to get more details.
   
   
   

   Open

   

     

   Open