How Do I Request a New SharePoint Site

A Manger or higher should please contact Computer Services by email or Online Reques Online Request Form t Form with the following REQUIRED information:

Site name:
Site owner/admin(s):
Description/purpose of site:
Type of site – choose from:

Here’s how to tell which kind of site you want.

Type of site

Examples of sites best suited to this type

Collaboration: A place for you and others to collaborate on documents etc.

Project team working together to complete deliverables and manage tasks.
Holiday party planning committee planning the annual get-together
Human Resources team members – everyone who works in HR, who collaborate on documents etc.

This kind of site feels like Teams and can have a Teams front end if desired.

Communication: A place for others to read the information you want to share with them

Get Help

IT Services Helpdesk is closed for the holidays from December 25, 2025 to January 1st, 2026. We will re-open on January 2nd.

Still need help?

Frequently Asked Questions.
Submit a Request
(You must first enter your full RRU email address (firstname.lastname@royalroads.ca) and then if prompted to log in, enter your shorter username@royalroads.ca and regular password. If you do not have a FULL RRU email address, you may register with your personal email address or use the email contact form below.)
Email: IT Customer Service
Contact Form
Phone: Colwood Campus +1-250-391-2659
Phone: John Horgan Campus +1-236-475-5080
Toll Free: +1-866-808-5429
Visit us:
- on the main floor of the Sequoia Building on the Colwood Campus
- in room 403 on the John Horgan Campus
Hours of Operation
- Telephone support is available Monday to Friday from 7:30am to 5pm.
- Onsite help is available in the:
  - Sequoia Building Monday to Friday 8am - 4pm
  - John Horgan Building Monday to Friday 9am - 5pm
- We are closed for all statutory holidays

How to Contact the Computer Services Department