How Do I Request a New SharePoint Site

How Do I Request a New SharePoint Site

A Manger or higher should please contact Computer Services by email or online request form with the following REQUIRED information:

Site name:
Site owner/admin(s):
Description/purpose of site:
Type of site – choose from:

Here’s how to tell which kind of site you want.

Type of site

Examples of sites best suited to this type

Collaboration:
A place for you and others to collaborate on documents etc.

  • Project team working together to complete deliverables and manage tasks.

  • Holiday party planning committee planning the annual get-together

  • Human Resources team members – everyone who works in HR, who collaborate on documents etc.

 

This kind of site feels like Teams and can have a Teams front end if desired.

 

Communication:
A place for others to read the information you want to share with them

  • Official corporate news

  • HR team communicating about benefits and compensation info

  • Policies and procedures

 

 

Reference material:
Team site vs. Communication site – which should I choose?
Comparing features of a Team site vs. a Communication site

 

Get Help

Get Help

Still need help?

  • Frequently Asked Questions.

  • Submit a Request
    (You must first enter your full RRU email address (firstname.lastname@royalroads.ca) and then if prompted to log in, enter your shorter username@royalroads.ca and regular password. If you do not have a FULL RRU email address, you may register with your personal email address or use the email contact form below.)

  • Email: IT Customer Service

  • Contact Form

  • Phone: Colwood Campus +1-250-391-2659

  • Phone: John Horgan Campus +1-236-475-5080

  • Toll Free: +1-866-808-5429

  • Visit us:

    • on the main floor of the Sequoia Building on the Colwood Campus

    • in room 403 on the John Horgan Campus

  • Hours of Operation

    • Telephone support is available Monday to Friday from 7:30am to 5pm.

    • Onsite help is available in the:

      • Sequoia Building Monday to Friday 8am - 4pm

      • John Horgan Building Monday to Friday 9am - 5pm

    • We are closed for all statutory holidays



How to Contact the Computer Services Department


Submit a ticket
To submit a ticket, you will be required to log in using your FULL Royal Roads email address (detailed instructions here)
New! If you do not have a full RRU email address (students not currently in a credit program and/or visitors), you can create a portal account using your personal email address.
Email us at IT Customer Service
Contact Form
Phone: 250-391-2659 Toll Free: 1-866-808-5429
Come visit us in the Sequoia Building
Hours of Operation