SurveyMonkey for Students and Associate Faculty

Currently the Royal Roads license for SurveyMonkey is for Staff only.

We do recommend that you create a free SurveyMonkey account and use that.  -  https://www.surveymonkey.com/

This account can be used for all Royal Roads surveys, however the student must post a message on their survey notifying the respondent that this information will live on American servers. The Office of Research can help guide students on the correct messaging. 

If a student or associate faculty requires the additional functionality, including a requirement for the data to remain in Canada, a request needs to go through the help desk. 

  • Students – Students with a research project approved by the Research Ethics Board, per the Research Ethics Policy, may request access.  In addition, Research projects which seek to use RRU as a site of investigation need to be approved by the Office of the Vice-President Academic and Provost.  You can start this process by creating a request to Computer services. Please attach a copy of the approved ethics review letter when submitting a request. The accounts are approved for a specific amount of time and then the account (and data) will be removed from the SurveyMonkey site.  (If the link does not work you can send an email to ComputerServices.)
  • Associate Faculty for Research - Accounts only provided for a specific research project approved by the Research Ethics Board in conjunction with a core faculty member.  Core faculty member makes the request on behalf of the associate faculty member, indicating that this is for university-sanctioned research.

  • Associate Faculty for Class assignment - If you wish to use SurveyMonkey for a class assignment, the request can be made through CTET for access as a teaching tool – CTET would make the request for the course instance. Using SurveyMonkey as a tool for all students in a course might be arranged on a demonstration basis, rather than providing each student with a license for research ethics considerations. This would have to be addressed on a case-by-case basis.


How to Contact the Computer Services Department


Submit a ticket
To submit a ticket, you will be required to log in using your FULL Royal Roads email address (detailed instructions here)
New! If you do not have a full RRU email address (students not currently in a credit program and/or visitors), you can create a portal account using your personal email address.
Email us at IT Customer Service
Contact Form
Phone: 250-391-2659 Toll Free: 1-866-808-5429
Come visit us in the Sequoia Building
Hours of Operation