HRsmart PDP Support

HRSmart software service support

Support for the features contained within the HRSmart platform are provided by Deltek and not Royal Roads University.

Admin accounts are created by RRU HR.



Get Help

Still need help?

Submit a Request.

How to Contact the Computer Services Department


Submit a ticket
To submit a ticket, you will be required to log in using your FULL Royal Roads email address (detailed instructions here)
New! If you do not have a full RRU email address (students not currently in a credit program and/or visitors), you can create a portal account using your personal email address.
Email us at IT Customer Service
Contact Form
Phone: 250-391-2659 Toll Free: 1-866-808-5429
Come visit us in the Sequoia Building
Hours of Operation