How Do I Request a New SharePoint Site

Owned by Douglas 2brown
Last updated: Nov 01, 2022
1 min read

A Manger or higher should please contact Computer Services by email or Online Request Form with the following REQUIRED information:

Site name:
Site owner/admin(s):
Description/purpose of site:
Type of site – choose from:

    1. Collaboration
    2. Communication

Here’s how to tell which kind of site you want.

Type of site

Examples of sites best suited to this type

Collaboration: A place for you and others to collaborate on documents etc.

  • Project team working together to complete deliverables and manage tasks.
  • Holiday party planning committee planning the annual get-together
  • Human Resources team members – everyone who works in HR, who collaborate on documents etc.


This kind of site feels like Teams and can have a Teams front end if desired.


Communication: A place for others to read the information you want to share with them

  • Official corporate news
  • HR team communicating about benefits and compensation info
  • Policies and procedures



Reference material:
Team site vs. Communication site – which should I choose?
Comparing features of a Team site vs. a Communication site


Get Help

Still need help?

  • Frequently Asked Questions.

  • Submit a Request
    (You must first enter your full RRU email address (firstname.lastname@royalroads.ca) and then if prompted to log in, enter your shorter username@royalroads.ca and regular password. If you do not have a FULL RRU email address, you may register with your personal email address or use the email contact form below.)

  • Email: IT Customer Service

  • Contact Form

  • Phone: +1-250-391-2659

  • Toll Free: +1-866-808-5429

  • Visit us in Sequoia

  • Hours of Operation

    • Technical help is available by phone and e-mail: Monday to Friday 7:30am - 6pm

      Onsite Help is available in the Sequoia Building (main floor, opposite the Welcome Desk): Monday to Friday 8am - 4pm

How to Contact the Computer Services Department

Submit a ticket
To submit a ticket, you will be required to log in using your FULL Royal Roads email address (detailed instructions here)
New! If you do not have a full RRU email address (students not currently in a credit program and/or visitors), you can create a portal account using your personal email address.
Email us at IT Customer Service
Contact Form
Phone: 250-391-2659 Toll Free: 1-866-808-5429
Come visit us in the Sequoia Building
Hours of Operation