Issues Applying for the StrongerBC Student Grants

Did you get an email regarding a skills grant application?

Are you an alumni trying to log into PCS website for the first time since June 2023?

You are in the right place.

Please follow this procedure:

  • On the PCS site, you will need to go to the Student Portal → Validate Account.

  • Enter your old RRU username and add @royalroads.ca. (ie. d2brown@royalroads.ca) Your old username might have contained a number. If you do not remember your username check your old emails or give the Computer Services helpdesk a call at 250-391-2659 or (866) 808-5429.

  • Enter ANY password. It does not matter what password. This triggers an email that they must then follow to activate and set a password.

  • If you got the username correct, you will get a confirmation that an email has been sent. It has been sent to your personal email account.

  • In email click Verification Link

  • Enter a new password, confirm the password, confirm you are not a robot and then click Create password

  • You should get a confirmation screen confirming your account was re-activated.

  • Click another Validate account button.

  • You will be asked to login with the username (username@royalroads.ca) and your new password.

  • Review the info on the page, (Enter +1 for Canada/US even if it looks like it is entered already or whatever your country code is), check the boxes and click Register

  • You will get a final confirmation that your student account was finally activated

This will bring them to this page, where they apply:

Please do not hesitate to contact us should you have any question. Contact info was noted above, but can also be found in the footer below.

How to Contact the Computer Services Department


Submit a ticket
To submit a ticket, you will be required to log in using your FULL Royal Roads email address (detailed instructions here)
New! If you do not have a full RRU email address (students not currently in a credit program and/or visitors), you can create a portal account using your personal email address.
Phone: 250-391-2659 Toll Free: 1-866-808-5429
Come visit us in the Sequoia Building
Hours of Operation