Resource Restrictions While On Leave

There are circumstances when a student may choose to take a leave of absence from their program.  The student should be aware that when "onleave" certain things will be disabled:

  • Access to most Library online resources is removed.
  • Access to Moodle and course material is removed
  • Access to your Webmail inbox is removed.  (See note below regarding email forwarding)
  • Access to Office 365 is disabled (you can open and view documents, but cannot edit.  Receive email, but cannot send or reply)
  • Access to Office 365 online as well as OneDrive is disabled
  • Will no longer receive course correspondence

Items that are not affected:

  • Access to MyAdmin is still available
  • Email forwarding will continue if it is enabled (default).  This means email sent to the student's Royal Roads email account will continue to be forwarded to the student's personal email account as defined in MyAdmin

If you have questions about your onleave status please contact the Registrars Office by : 

Email :

Web Form : Contact Registrars Office

Phone : (250) 391-2600 x4862

Alt       : (800) 788-8028 x4862

For technical assistance, check our Frequently Asked Questions page for common questions and additional contact information.

If you have questions about this library access policy you can contact the Library to discuss it further.

How to Contact the Computer Services Department

Submit a ticket
To submit a ticket, you will be required to log in using your FULL Royal Roads email address (detailed instructions here)
New! If you do not have a full RRU email address (students not currently in a credit program and/or visitors), you can create a portal account using your personal email address.
Phone: 250-391-2659 Toll Free: 1-866-808-5429
Come visit us in the Sequoia Building
Hours of Operation