Student ID Number #
Your Student ID Number is a unique 6-digit number that stays with you through your entire experience at Royal Roads, from Applicant to Alumni.
You can find your student id # within your original acceptance letter, or on your student id card, if you've received one.
If you do not know your student number, contact the Registrar's office between 8:30am and 4:30pm PST at:
Phone: 250.391.2600 ext 4862
Toll-free: 800.788.8028 ext 4862
Or by email at registration@royalroads.ca.
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Still need help?
How to Contact the Computer Services Department
Submit a ticket
To submit a ticket, you will be required to log in using your FULL Royal Roads email address (detailed instructions here)
New! If you do not have a full RRU email address (students not currently in a credit program and/or visitors), you can create a portal account using your personal email address.
Email us at IT Customer Service
Contact Form
Phone: 250-391-2659 Toll Free: 1-866-808-5429
Come visit us in the Sequoia Building
Hours of Operation