How to turn off Conversation View in new Webmail

The default setting for the new webmail interface is to group email messages in “conversations”. (Conversations means that it keeps all the emails from one topic together).

If you do not like this setting, simply click on the Filter in your folder and choose “Messages” instead of “Conversations”

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How to Contact the Computer Services Department


Submit a ticket
To submit a ticket, you will be required to log in using your FULL Royal Roads email address (detailed instructions here)
New! If you do not have a full RRU email address (students not currently in a credit program and/or visitors), you can create a portal account using your personal email address.
Email us at IT Customer Service
Contact Form
Phone: 250-391-2659 Toll Free: 1-866-808-5429
Come visit us in the Sequoia Building
Hours of Operation