How to Disable the Archive Button

The archive button is located right next to the Delete button.  If you are "archiving" instead of "deleting" like me, then you can disable the Archive button with a Registry key.


Contact Computer Services for assistance

The registry is the brain of a Windows computer. If you are not comfortable doing brain surgery, please contact Computer Services by phone, email or Online Request Form


  • Open the registry
  • Navigate to HKEY_CURRENT_USER\Software\Microsoft\Office\16.0\Outlook\Options
  • Add a DWORD entry: DisableOneClickArchive
  • Set the Value to  1
  • Close the Registry

How to Contact the Computer Services Department


Submit a ticket
To submit a ticket, you will be required to log in using your FULL Royal Roads email address (detailed instructions here)
New! If you do not have a full RRU email address (students not currently in a credit program and/or visitors), you can create a portal account using your personal email address.
Email us at IT Customer Service
Contact Form
Phone: 250-391-2659 Toll Free: 1-866-808-5429
Come visit us in the Sequoia Building
Hours of Operation