Manage Your Email Forwarding (non-students)


Staff, Faculty and Associate Faculty

  • Staff, and Faculty are not allowed to forward their RRU email.
  • As of June 1st, 2019, Associate Faculty are no longer allowed to forward their mail (Please see this page for additional info)
  • Please contact Computer Services to update the personal email address on file (used for password resets)
  • Please see this page for other ways to access your email

How to Contact the Computer Services Department


Submit a ticket
To submit a ticket, you will be required to log in using your FULL Royal Roads email address (detailed instructions here)
New! If you do not have a full RRU email address (students not currently in a credit program and/or visitors), you can create a portal account using your personal email address.
Email us at IT Customer Service
Contact Form
Phone: 250-391-2659 Toll Free: 1-866-808-5429
Come visit us in the Sequoia Building
Hours of Operation