Where Is All My Email?

Students

When a Student RRU email account is first created, we automatically enable forwarding.  This means that any email sent to your RRU email account is automatically forwarded to your personal email account on file before it gets to your mailbox.  

If you stopped receiving email in your personal account, then you should check that forwarding was not turned off accidentally.

Are you concerned you are not receiving all your Moodle notifications?  Please check this article on Moodle Forums.

This page goes into more detail about how email works for Students at RRU



How to Contact the Computer Services Department


Submit a ticket
To submit a ticket, you will be required to log in using your FULL Royal Roads email address (detailed instructions here)
New! If you do not have a full RRU email address (students not currently in a credit program and/or visitors), you can create a portal account using your personal email address.
Email us at IT Customer Service
Contact Form
Phone: 250-391-2659 Toll Free: 1-866-808-5429
Come visit us in the Sequoia Building
Hours of Operation