Getting started: logging in, email, and accessing resources (Associate Faculty / Contractor account)
Please see this page for all the info you need about setting up your account
Please note that you must setup Multi-Factor Authentication (MFA) before you can access webmail.
How to Contact the Computer Services Department
Submit a ticket
To submit a ticket, you will be required to log in using your FULL Royal Roads email address (detailed instructions here)
New! If you do not have a full RRU email address (students not currently in a credit program and/or visitors), you can create a portal account using your personal email address.
Email us at IT Customer Service
Contact Form
Phone: 250-391-2659 Toll Free: 1-866-808-5429
Come visit us in the Sequoia Building
Hours of Operation