Email Setup

RRU email can be accessed directly on the web at https://webmail.royalroads.ca/.  You log in with your regular RRU username and password (not your email address) and have full access to all emails and folders.  However you can also access through a mobile device (Sorry we don't allow an email connection through computer programs like Outlook on personal computers)

Basic info you need to know:

• (Students) Forwarding needs to be OFF if you want to receive email on one of your devices

• (Students) Accessing your email through a 3rd party application like Outlook, Spark, or Gmail is not allowed.  Please see this article on options for RRU email

• Max file size you can send/receive is 20mb uncompressed, but PDF/JPG/ZIP documents are compressed so anything over 12-15mb (total) will probably be too big

• Your email address is [firstname].[#][Lastname]@royalroads.ca
  (if your Academic Account username has a number in it, then your the number goes in front of your last name.  If you have no number in your username, there is no number in your email address)

• The RRU incoming server is webmail.royalroads.ca

• The domain is instructional (you may or may not be asked for this info)

• Your username is your Academic Account username from RRU

• Your password is your Academic Account password for RRU

• A shared mailbox cannot be added to a mobile device and is only accessible through webmail (Online Archive not visible) or Sentinel (Online Archive visible)

Detailed instructions for using a local e-mail program on your mobile device