WiFi at RRU

• • Select RRU-GUEST from the list of wifi networks
  • You will be redirected to a webpage and asked to agree to Terms of Use, similar to what you might experience in hotels; please wait a few seconds for the system to process your agreement and connect you to the internet
    • (if you do not get the logon page, try going to captive.apple.com in your browser)
  • You will be required to agree to the terms each day, the first time that your device connects
  • No username or password is required
  • You will have access to the internet
  • If you have any questions or problems, please come visit us in the Sequoia building on the main floor (in front of the Welcome desk) or by phone at local 2659 (250.391.2659)

• • Select RRU-GUEST from the list of wifi networks
  • You will be redirected to a webpage and asked to agree to Terms of Use, similar to what you might experience in hotels; please wait a few seconds for the system to process your agreement and connect you to the internet
  • You will be required to agree to the terms each day, the first time that your device connects
  • No username or password is required
  • Provides access to the internet only (just as if you were at home or in a hotel)
  • If you have any questions or problems, please come visit us in the Sequoia building on the main floor (in front of the Welcome desk) or by phone at local 2659 (250.391.2659)

• • Select RRU from the list of wireless networks
  • When asked to log in, do so using your usual RRU Login (in the format of 'username@royalroads.ca')
  • If you are using an Android device, please see these special instructions Connecting to WIFI - Android
  • Provides access to the internet only (just as if you were at home or in a hotel)
  • Apple users should disable "Private Wi-Fi Address" in the details of the Wifi connection on their mobile device for a more consistent connection.
  • Wifi printing is not available at this time
  • If you have any questions or problems, please come visit us in the Sequoia building on the main floor (in front of the Welcome desk) or by phone at local 2659 (250.391.2659)

Please note:  if you are using a device that is not managed by RRU, you will only have access to the internet regardless of which wireless network you choose.

Equipment managed by RRU

The intention is that all RRU managed equipment can connect to the wired network (by plugging a network cable into the wall) or the new wifi network and be fully connected to all usual resources regardless of whether the staff/faculty is in their own office or a different office, breakout room, public space etc., giving you the flexibility of moving about as you work.  (Reminder:  This applies only in the buildings where the new network is installed)

A managed device is one that:

• • has already been joined to our network (domain)
  • has a white asset tag on it that says "Royal Roads University", possibly a barcode and definitely a name, something like "L16L001"
  • was setup and given to you by IT Services

If you acquired a device using research funds or faculty ProD funds, it may or may not have a white asset tag and may or may not be managed.  Some research or faculty ProD purchases were facilitated in IT Services and some were completely independent.  We may have facilitated the purchase but there was no requirement for the computer to be managed, so it was not.  If you are using a device acquired in one of these ways, and it's not behaving the way you'd expect while on the network, please ask us if it's managed and we'll go from there.  (Please give us the asset tag number so that we know what to look for).

Equipment not managed by RRU

A personal device that you brought from home is not managed by RRU.  A device acquired through research or faculty ProD funds may not be managed by RRU.