Notifications

Notifications from Chef

The two primary uses of Chef are:

  1. To facilitate the creation of computer accounts for staff, contractors, etc. (not students)

  2. To provide a user friendly interface to the RRU Resource Management system (Unit 4) so that staff, contractors, etc. can easily update their own personal information.

The email notifications sent by Chef are:

  • When a hiring manager or delegate submits a new resource record, HR receives an email notification that something is waiting for their review.

  • When HR approves, the hiring manager receives an email notification that the next step will be taken, which is a computer account will be created.

  • When HR declines a submission, the hiring manager receives an email notification.

The end

Other notifications

(that might feel like they are from Chef but they are not)

As outlined in the workflow section of this user guide, computer accounts are created using the existing computer account creation process. There will be notices resulting from this. These will come from the computer account creation process, not Chef.

 

How to Contact the Computer Services Department


Submit a ticket
To submit a ticket, you will be required to log in using your FULL Royal Roads email address (detailed instructions here)
New! If you do not have a full RRU email address (students not currently in a credit program and/or visitors), you can create a portal account using your personal email address.
Email us at IT Customer Service
Contact Form
Phone: 250-391-2659 Toll Free: 1-866-808-5429
Come visit us in the Sequoia Building
Hours of Operation