Chef: My Profile - Research

Chef links directly to this page for reference. Do not delete this page.

The information shown here comes from the resource management system. Some information isn’t editable because individuals don’t have the ability to change things like their position, their hiring manager, etc. but you can change your personal contact information.

Except these fields because they are tied to your identity record. We are working on automating updates to these fields but until that’s done, use the interim process indicated below:

I want to change my:

How to get it done:

More info:

I want to change my:

How to get it done:

More info:

email address

submit a ticket to IT Services

Tell them the new email address you wish to use (and the old one if you know it, just for cross referencing).

name

contact Payroll

Give them a little information like:

“My name is spelled incorrectly in the system. It should be Cec - i - lia not Cec - e - lia. Can you help me get that changed?”

or

“I need to update my legal name with RRU. Please let me know what you require to change it.”

 

How to Contact the Computer Services Department


Submit a ticket
To submit a ticket, you will be required to log in using your FULL Royal Roads email address (detailed instructions here)
New! If you do not have a full RRU email address (students not currently in a credit program and/or visitors), you can create a portal account using your personal email address.
Email us at IT Customer Service
Contact Form
Phone: 250-391-2659 Toll Free: 1-866-808-5429
Come visit us in the Sequoia Building
Hours of Operation