Topics Covered In This Article

Introduction

The Moodle Quickmail block is a block that appears on the right side of your course and allows you to send email to participants or instructors in your course. Quickmail sends email but does not receive email. Quickmail sends email to users' RRU email addresses.

Email that you send through Quickmail can be responded to as long as the following are true:

Your Moodle profile email address is @royalroads.ca.
Your Moodle preferences are not set to 'Hide my email address from everyone'.

If email you send through Quickmail cannot be responded to, recipients will still receive it but will need to manually enter in a reply email address in order to reply.

Email can be sent through Quickmail even if course visibility is set to hide.

Email sent through Quickmail with multiple recipients will use BCC for all participants, so it may not be clear to recipients who the email was sent to and recipients will not be able to do a 'reply-all' to reply to everyone the email was sent to. If emailing multiple participants it may be best to exchange email addresses in advance and use a regular email client.

Using Quickmail

Quickmail enables you to email other course participants from within the course. If you're an instructor or staff you are able to send email to students using Quickmail even if the course is not yet open. If Quickmail is in your course it will be on the right side of the main course page and will look like this:

To write an email, select Compose Course Message. Select View Sent Messages to view past messages that you've sent.

To choose email recipients, select either a team or an individual from the drop-down menu.

add recipients

Select Send Message at the bottom or Cancel if you change your mind. You can choose whether you receive a copy of the email or not.

IT-Services Knowledge Base

Moodle - Quickmail block

Topics Covered In This Article

Introduction

Using Quickmail

How to Contact the Computer Services Department