Pay, Time and Attendance System Issues
- Mark Isaak
12:30pm September 23rd 2024
The Avanti issues are solved. You may need to close and restart your browser. If you continue to have issues, please contact us.
Thanks,
IT-Services
11:30am September 23rd 2024
The latest from our vendor is
"Our team is continuing to work through the web portal login issue you are experiencing and is hoping to have a resolution shortly. This is our highest priority and we will keep you in the loop as soon as we have more information."
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10:30am September 23rd 2024
The Avanti payroll system is having issues. Most people are unable to sign in and are seeing a "This page isn't working right now" message.
We are investigating.
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IT-Services
How to Contact the Computer Services Department
Submit a ticket
To submit a ticket, you will be required to log in using your FULL Royal Roads email address (detailed instructions here)
New! If you do not have a full RRU email address (students not currently in a credit program and/or visitors), you can create a portal account using your personal email address.
Email us at IT Customer Service
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Phone: 250-391-2659 Toll Free: 1-866-808-5429
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